Agents

Agents urged to 'source properties for every need' as all-inclusive demand rises

High-net-worth clients are increasingly booking all-inclusive luxury travel, according to the latest research by Virtuoso

Hays Travel acquires Midlands miniple Millington Travel

Agency giant acquires all 14 Millington branches – its fourth retail buyout of the year – and promises staff their jobs are safe

'People are hungry for light relief': travel told to use humour to emphasise authenticity and build trust

Comedy can – and should – be used as an effective tool for promoting a destination, WTM London told

On the Beach ordered to remove ‘misleading’ promotions offering free lounge access

The complainant challenged whether the ads omitted significant information and were misleading, understanding that there was a cap on the total number of free airport lounge passes that could be offered.

Travel Counsellor’s advice to newcomers after reaching nearly £1 million in first 12 months

Di Rhodes has shared her top three tips for building a successful franchise after joining the homeworking agency last year

Olympic Holidays to invest in becoming 'one-stop shop' for all agents' needs

Olympic Holidays has set out its strategy for 2026, promising an upgraded booking system, more experiences and new destinations

'We've listened': Kuoni to launch new online platform to agents this month featuring 'AI-powered sales coach'

Kuoni Connect to provide agents tools, offers, learning and 'AI-driven support', as well as new ways to contact the operator – including WhatsApp

Hays Travel’s Kelly Green joins Virgin Voyages as line hails 17% UK growth

Virgin Voyages has strengthened its on-the-ground presence with key appointments across its core international markets

'My gut is telling me to hold back': wary agents put plans on hold as chancellor's latest Budget looms

Already feeling the pinch from increased National Insurance costs and a rise in minimum wages, the sector braces for make-or-break Autumn Statement

Ultra-luxury Antarctica operator talks fam trip plans after UK investment

White Desert is on a mission to develop its relationship with the trade in the UK and Europe

Agent: 'What happened to suppliers' duty of care to their Jamaica-bound passengers?'

Travel agency boss Lee Hunt asks why suppliers don't issue customers credit notes when a hurricane is heading towards destination where thousands of Brits enjoy holidaying

Carrier to launch ‘endorsement programme’ for agents as ‘badge’ of expertise

The luxury tour operator believes the certification will resonate with both agents and clients

Hays Travel snaps up all 15 Polka Dot Travel shops in latest acquisition

The travel agency will continue to trade under its own name from shops in the north west, Midlands and north Wales, with all staff remaining in their posts

'Help us help Jamaica': heartbroken agent launches fundraising drive after hurricane

Travel agent Paul Salisbury hopes to raise a 'five-figure' sum through his GoFundMe page to support Jamaica following Hurricane Melissa

'We had no idea what was coming': Agent spends four days sheltering from Hurricane Melissa

Well and Truly Travel agency boss Tania Nash is currently staying at the Sandals Ochi in Ocho Rios, Jamaica, to celebrate hers and her husband's 25th wedding anniversary

The end of GDS training? Agent launches AI tool that can book holidays ‘in seconds’

Neil Robinson, former managing director at Colletts Travel, believes GDS Genie will be game-changing for travel agents.

From flying brochures to mysterious bibles: are these the most haunted travel agencies in the UK?

From a medieval burial site just 20 yards from an agency branch's front door to spinning globes and shadowy figures, TTG speaks to agents ahead of Halloween about their shops' spooky goings on...

Travel agent battles through the night to support client stranded in Jamaica

Travel agent Cat Sanders, owner of Over the Moon Escapes, lost contact with a client at Riu Negril while trying to help them evacuate the island.

Eastern Airways employee turned agent saddened as airline prepares to file for administration

Former Eastern Airways employee turned travel agent laments as the airline prepares to enter administration

EasyJet holidays boss: ‘We want to redefine what luxury travel means’

Travel agents have shared their reactions to easyJet Holiday's new Luxury Collection

Luxury safari specialist Revells Travel ‘on the lookout’ for more shops after opening second store

The luxury travel agency has hinted at opening a third high street store following the opening of its Cranbrook branch

Agents tap into ‘lux-scaping’ as travellers seek one-off indulgences

More agents are adding luxury upgrades to client itineraries, pointing to a growing demand from clients for VIP-style upgrades.

According to Marriott Bonvoy’s latest Ticket to Travel research, one in five travellers has engaged in so-called “lux-scaping” in the past 12 months.

9 takeaways from a travel agent's trip to Ecuador

World Travel Jersey's travel planner and marketing manager Trena Lewis experienced a Mercury Holidays' tour in Ecuador – an adventure that helped her see country through her clients' eyes

Experience It Now Travel lands fourth shop but maintains push for more homeworkers to future proof agency

The agency is targeting 100 more homeworkers this year and hopes its retail staff can continue to support the new recruits going forward