Agents

'Quotes aren't just a quick price check': Why I posted about being ghosted on my business social media

Travel agent Annika Nickson poured herself into a tailor-made itinerary. However, when the client went quiet, she called it out on social media. She tells TTG why

Tui hails 'strong and positive' response from agents to 'biggest-ever' peaks sale

A series of competitions, including the chance to win a seven-night Greek stay, are among Tui's turn of year agent incentives

Six key cruise talking points every agent needs to be aware of heading into 2026

What made cruise tick over the past 12 months? And what should agents be bearing in mind going into 2026? Six key talking points caught TTG's eye at this week's Clia Forum

New EU border rules causing 'chaos' and long wait times, airports warn

The new scheme will cause 'mayhem and chaos' for travellers until operational issues are resolved, says Airports Council International

Jet2 ups agent commission over Christmas and new year as part of peaks push

Uplift will take effect from Friday 19 December through to Monday 12 January and will apply to all holidays for all current and future seasons

Agent brings coffee shop-come-travel agency back from the brink

Pebbles Travel founder Martine MacDonald and her husband Andy have turned a struggling travel agency-coffee shop combo into a local favourite – here's how they did it

How a Christmas elf can help travel agents net a 'cheeky extra booking or two'

How agents are using elf trails, festive coach trips and Christmas charity collections to give something back to their community and boost their local profile

TTG launches Top Peaks Deals hub with all the latest offers and incentives

The move follows feedback from our agent audience, after a survey of 100 agents found 99% would utilise a round-up of top special offers and incentives from suppliers during peaks.

Utilising TTG's existing Noticeboard platform, our Top Peaks Deals hub will feature offers uploaded directly by suppliers themselves, segmented into cruise, tour operators, hotels and resorts and “other” supplier offers.

Hays Travel 'must not further integrate' Polka Dot or Millington after competition watchdog intervenes

Authority says it has concerns the brands will cease to be distinct under Hays's ownership, and could result in a ‘substantial lessening of competition’

Hays Travel boss bemused by cruise lines' agent-by-agent commission stance

Hays Travel has more than 720 homeworkers, but Dame Irene Hays wants every Hays agent to be paid the same level of commission for cruise bookings

Four tips to getting your luxury travel agency website to show up on Google

Agents must leverage AI to optimise their visibility in online search results, a new report has revealed

Crystal Symphony: everything travel agents need to know about this luxury cruise ship

One of the latest in a series of TTG Luxury Journeys saw agents take to the water with Crystal, sampling some of the finest restaurants and suites at sea as they sailed the Mediterranean

'Value will be key' in 2026 as Advantage members report bookings up 24%

The dominant trend for 2026 appears to be ultra-early bookings for increased value for money

‘I helped my best friend at Travel Counsellors work through breast cancer – then I was diagnosed too’

Denise Carter and Sarah Jennings were diagnosed with Stage 1 breast cancer after a routine mammogram last year. Now, they’re urging other women to get tested

'For wildlife, beach and soft adventure, this can't be beaten'

Helen Thomas, founder of Luxury Travel Studio, discovered just why Costa Rica is a hit for families with teenagers on a fam trip with Distinctive Americas

'Meeting customers has always been the best part of the job,' says retiring agent of nearly 50 years

Pens, paper and the humble telephone were the travel agent's tools of the trade when Steven Woodley started his career in high street travel – he tells TTG the story of his career

Revived James Villas brand to go on sale through the trade 'from early 2026'

'Trade will be an essential component of our distribution strategy,' Awaze chief growth officer Jennifer Day tells TTG as brand relaunched after two years

Op unveils new booking management function to give agents more control

The move is part of the package holiday firm's efforts to offer its 7,000-plus travel agent partners greater flexibility and control over customer bookings

'We're on the cusp of a new dynamic packaging boom – agents should take note'

'After the closures of Travel Republic and Classic Collection, you'd be forgiven for thinking dynamic packaging was history – but nothing could be further from the truth,' writes Steve Endacott for TTG

Wellness trade show adds TTG to advisory board as it enters new phase of growth

The world’s only international trade show dedicated exclusively to wellness travel and the retreat industry will hold its fifth gathering from 29 September-2 October 2026 in Istria, Croatia

Shoulder season 'accelerates' as clients favour shorter beach breaks

The new shoulder season travel trend is 'here to stay', with November bookings growing by nearly a quarter

Top agency reveals five tips for fam trip success without tour op support

Ben Casey took six agents and two concierge on a self-organised fam trip to Dubai last month

‘Who in their right mind is going to do it?’: agents hit out at US’s ‘crazy’ plans for social media checks

The threat of social media checks risks ‘undermining’ momentum for travel to the US, ahead of a landmark year

CV Villas praises agents after 'remarkable' jump in shoulder season bookings

CV Villas reveals its business for next year's shoulder seasons is outperforming the traditional peak summer window – thanks to agents efforts to educate their clients on the benefits