Agents

How a Gold Travel Counsellor introduced fees – and changed her business

Sara Greene made the decision to introduce fees in 2022 after nearly three decades of working in luxury travel – here's why, and how she did it

'We hope to open before Christmas': Beverley Travel hires ex-Ashley Adams staff and switches expansion focus following agency closure

Travel agents Natalie Codd and Royston Potter join Beverley after Driffield's Ashley Adams closed in August – and have already been making some stand out bookings

‘If I get in a bit of a tizz, it’s great to have another pair of eyes’: Travel Counsellors assembles support team for agent with dementia

A team of Travel Counsellors have rallied around Jenny Jackson, who is living with vascular dementia, after she switched to the homeworking giant

‘Lakes aren’t a backup anymore’ – agents warned of longer lead times for beach alternative

Oliver’s Travels has urged luxury advisors to reserve its lakeside villas earlier following a surge in demand for the waterfront properties

Zafiro Palace Andratx: is this Majorca’s quietest luxury hotel resort?

Located at the foot of the Sierra de Tramuntana Mountains, this five-star property offers clients a tranquil alternative to the bustling hubs of Palma and Magaluf

Poll: Is the timing of the Budget going to give agents enough time to plan for peaks?

Chancellor Rachel Reeves will deliver her autumn Budget on 26 November – the best part of a month later than last year's. So will it force agents to put their peaks plans on hold for the moment?

Dame Irene Hays honoured for 'exemplary leadership and unwavering dedication to careers in tourism'

Hays Travel chair and owner awarded 2025 Tourism Society Award in recognition of her 'outstanding lifetime contribution to the development and success of UK tourism'

Nick Marks returns to industry with Dolphin Dynamics following demise of Baldwins Travel

Baldwins Travel was wound up in July after a turbulent few years with its highly respected staff moving on to different agencies across south-east England

Beachcomber's Gary Bagnall reveals 'daunting' decision to jump into homeworking after 25 years with specialist

Gary Bagnall confirmed he built both the Baggers Travel and The Mauritius Club websites over several months although he is yet to make a booking through either brand

'In a world full of uncertainty and online scams, customers increasingly value the human touch'

Oasis Travel's Sandra Corkin reflects on what it is that makes travel agencies such an enduring feature of the UK's high streets, and why they can – and will – thrive anew

Industry rallies around agency team as brand shuts its doors after more than 60 years

'Covid took much away from us... [and] left a financial burden that was becoming more and more difficult to manage,' said director Gavin Morton

Agency takes to the streets with cabin trolley full of fizz and snacks to celebrate 10th anniversary

The team at Olive Lounge Travel, which was named TTG Top 50 Top Agency in Yorkshire earlier this year, said they wanted to bring 'a touch of travel magic' to the town and make it 'a community celebration'

The inside story from this year's Top 50 Champions trip

Agents were invited on a fam trip hosted by headline sponsor the Malta Tourism Authority, who found you can make the best plans, but you can't bank on the weather...

Explore teams up with Incredible Journeys to offer bespoke packages

Agents will now be able to package up the adventure specialist's trips through dnata's touring brand under one commissionable Atol booking

The open road, dining under the stars and toilet chat: agents try luxury camping with thl

'We loved every minute of our drive'

Travel Counsellor Alex Maxwell-Clarke

I won a prize of five nights’ rental at a Tourism Australia event, and we travelled in March this year. I planned the route very carefully as I treated this trip more like a self-fam than a holiday. My partner is also an amateur photographer, so he was especially keen to capture the diverse Australian landscapes and wildlife.

Lynda Malloy joins Red Sea Holidays to support agents in the north

Malloy brings more than 30 years' industry experience to her new role with the operator

Travel Counsellors to provide ‘discreet support’ at upcoming travel conference

Travel Counsellors has shared a number of initiatives to enhance the inclusivity of its annual conference next month, as part of its commitment to supporting members of all backgrounds.

Top luxury agency urges advisors to expand contacts 'beyond DMCs'

Luxury agents need a broad network to satisfy today’s high-net-worth clients, says Ellidore travel director Ed Farrelly

Jet2holidays brings amendments into online self-serve capabilities for agents

Operator to direct more agents away from its call centre with enhanced Manage My Booking platform

Agents continue to defy downturn in travel spending but dark clouds loom

Spending growth with agents up by 4.2% in September, and with transaction growth (+18.1%) outstripping all other sectors by more than double

'We're very well placed': Hurtigruten's Iain Powell explains how specialist can help agents capitalise on demand surge for Norway

Powell says Hurtigruten's recent success can be attributed to rising demand for Norway and agents' improved understanding of the line

Winged Boots opens first retail store: ‘The high street is making a comeback’

The luxury travel agency made its bricks-and-mortar debut in Essex last week

24-28 November | Online

Sani/Ikos vows never to ‘migrate’ agents’ clients in renewed trade partnership push

The luxury hospitality group has announced three new initiatives as part of its longterm strategy to solidify its trade relationships