High street

AI search, space travel and Christmas in Cyprus: nine unmissable Jet2 conference takeaways

Jet2holidays returned to Cyprus for its 10th VIP agent conference this week, bringing with them a grumpy time machine to take delegates on a journey through all things Jet2 past, present and future

Storm Bert: 'We're a little soggy but we're here to stay', says travel agency boss

Traveltrail director Charlotte Barnett will not move her agency business somewhere despite being hit by Storm Bert floods at the weekend

Travel agency reveals the ‘risk’ that saved the business as it marks 10th anniversary

The Scotland-based luxury travel agency says it it had hit ’rock bottom’ during Covid-19

Marella boss reveals how line managed to win over third-party agents

Managing director Chris Hackney tells TTG this year has been the best in the line’s history. More than 350,000 passengers have sailed with the Tui-owned line and almost 200 new agents have booked a Marella sailing

Tui agent reveals 2,000th cruise booking celebration plans

Assistant store manager Rachel Liversidge, who has spent 24 years with the travel giant, has sold an average of 75 cruises a year. Yet, she reckons she has only personally sailed on a cruise ship ’five or six’ times

TTG Luxury Travel Awards 2025 finalists revealed

Winners will be announced in February as the event makes its highly-anticipated return to Raffles London at The OWO

SPL Villas fixes sights on 'doubling' trade bookings in 2025

SPL’s new head of marketing Sam Willan will be responsible for the specialist’s consumer and trade marketing strategies and for building stronger partnerships with agents and consortia after the specialist’s busiest-ever October

The ex-Thomas Cook top seller who became Hays Travel's biggest franchisee

After 30 years with Thomas Cook, John Stewart tells TTG how he knew Hays Travel would be the perfect place to develop his business following Cook’s collapse in September 2019

Three Not Just Travel franchisees make jump onto high street in a month

In the past month, James and Natasha Oliphant, Rachael and Colman Coyne, and Kelly Baldwin have all opened retail units on the high street

Barrhead Travel expands to second shop in Northern Ireland – and 'sees scope' for more

The Scottish independent has chosen Newtonabbey as the location for its second shop in Northern Ireland, seven years after it opened its first in Belfast

The story of Hays Travel's Thomas Cook takeover: 'new-found freedom' and 'leading from the front'

The collapse of Thomas Cook was a profoundly shocking moment for the UK travel industry – five years on, TTG catches up with four Hays Travel store managers who made the jump when Hays swooped for Cook’s retail estate

Inside Tui's evolution: 'It's an acceleration of where we've been going'

A senior-level shake-up and a new HQ herald sweeping and ambitious change at Tui in the UK, while new contracts for the operator’s top bosses in Hanover look set to give the giant’s transformation some clarity and continuity. Harry Kemble and Gary Noakes report

Miles Morgan Travel to open first new branch since Hays Travel takeover

The new store in Trowbridge, which will open in the new year, will grow Miles Morgan Travel’s shop network to 20 across the South West and South Wales

'That's it for now,' says Jet2 chief Steve Heapy after surprise Luton base reveal

Jet2.com and Jet2holidays boss Steve Heapy tells TTG the brand’s three new bases – Liverpool, Bournemouth and Luton – will need time to settle before the group explores any more opportunities

Hays Travel puts £100k holiday giveaway at heart of 'biggest-ever' turn of year campaign

Head of marketing David McNiven said the period from Boxing Day through to the end of February was critical, accounting for 25% of all Hays bookings and 27% of all profit – and rising

Poll: Will the recent Budget help or hinder your business?

Billed as a once-in-a-parliament reset to the nation’s finances, last month’s Budget saw chancellor Rachel Reeves deliver reforms that could have wide-ranging implications for how the travel trade goes about its business

TTG Media launches new AI tool to help agents sell more travel

Work smarter and faster with TTG Media’s new AI tool designed to help travel agents sell more travel.

Sunday trading, keeping it local and being 'in it for the long-haul': eight Hays Travel conference takeaways

Hays Travel hosted its 2024 retail conference in Turkey’s Belek this week, celebrating past successes and future plans, which include capturing more new-to-cruise sales, hosting more partnership events and investing in technology to support online lead generation

Budget to push up Hays Travel's business costs by more than £6 million

Dame Irene Hays says increases in minimum wages outlined in the Budget will mean ’a significant hike in salaries’

Tried and tested: Agents' schemes to help keep customers loyal

If the season of goodwill inspires you to give something back to your most faithful customers, a bunch of our Top 50 agents share their tips for successful reward schemes

Destination Travel ‘aiming to change town’s booking habits’ with new shop

Shevaun Joy and Lisa Manditsch launched Destination Travel in 2009 – a year after the previous agency business they worked for closed down

How to market a small travel agency on a budget

Marketing your agency doesn’t need to feel like a minefield, says travel business expert Jason Palmer

Hays Travel's Hayley Gadd to take up trade team role at P&O Cruises

Former Hays Travel Weymouth store manager Gadd to join the line’s ranks as a partnerships development manager

Agency launches fee-based appointment-only offshoot

Artisan is part of Travel Four Seasons and will charge clients a set fee to cover the advisors’ time