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‘Don't take things too personally’: 6 pieces of advice agents would give their younger selves

High street
Ilaria Grasso Macola
2 May 2025

Choosing a career and joining an industry is one of the biggest decisions many of us will ever make, but entering the workforce when you’re 17 or 18 – as many travel agents do – is especially difficult.

Bright-eyed and bushy-tailed: what advice would these youngsters have for the agents they've become today?

Even the most experienced travel professionals were once doe-eyed teenagers fresh out of school or college, eager to take their first tentative steps towards making their mark on the world.

And it is through hard work, dedication and experience that many have gone on to enjoy incredible careers in travel, in which they will have sent thousands of people on their dream holidays and catered for their every need.