Skip to main content

TTG’s first Insights Brunch reveals top agencies’ strategies for success

Business
Maddie Barber
1 May 2025

TTG’s first Top 50 Insights Brunch saw several of our Top 50 winners join a panel discussion to share secrets of their success, alongside a presentation of the report’s key findings. 

The panel was made up of Tom Britton from Marble City Travel, Amanda Taylor from The Travel Village Group, Sean Fletcher from Travel Four Seasons, Gillian Polyhos from Olive Lounge Travel and TTG's head of insight Sarah Dennis. (Credit: Steve Dunlop)

The event took place the morning after the Top 50 Travel Agencies by TTG ceremony in Manchester, with highlights of the 30-page Top 50 Insight Report presented by TTG’s head of insight Sarah Dennis.

It was supported by Bedsonline and hosted at Old Trafford Stadium. 

This year’s report – the second of its kind – explored a range of topics including customer service approaches, marketing strategies, perceptions of fairer travel, workplace initiatives, community support efforts and business performance including average agent sales values and average margins both nationwide and by region.