Ascot Travel House in Ascot, Berkshire, has been open for more than 35 years but its parent NAR UK Ltd has decided to shut the shop, according to a statement on the agency’s website.
The statement reads: "Sadly, despite best efforts to maintain a retail shop it has proved very difficult to regain the levels of business we had prior to Covid.
"Our parent company will remain trading and will continue with being bonded and protected by Abta and Atol.
"Should you choose to complete a booking with us before the end of May then it will be managed by our team until completion.
"We will still be accessible by both phone and email. We feel that it is important that you are informed so that you can make an informed choice as to whether you wish to proceed with any booking with us."
TTG understands that two staff members – Kay Hannell and Colette Kemp – currently work in the branch.
Director Simon Everett declined to comment when contacted by TTG.
