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Clients snubbing new cruise programmes in favour of late deals, say agents

Operators
Ilaria Grasso Macola
28 May 2024

New cruise programmes are not having the same impact they had before Covid, agents have told TTG, with customers currently preferring to sit and wait for good late deals rather than book ahead.

cruise_ship_Santorini_Greece_iStock-600701850 (Credit: iStock)

Despite a slow start, agency chiefs are confident cruise sales will improve now (Credit: iStock)

Fred Olsen Travel retail director Paul Hardwick said customers were most commonly enquiring about sailings departing this year. “The biggest proportion of our business is currently for 2024,” he revealed.

“People are not booking so far out now – that would have been different before the pandemic. We would have seen bookings much further ahead. The cruise programme launches are not as strong as they used to be.”

Hardwick added: “Early bookings could potentially come back, but I just don’t think people are booking as far out now. A few are booking for 2025, but the percentage of people booking for 2026 is very small compared with how it used to be.”