Coming out of the pandemic, the cruise industry – like so many other sectors – has been faced with extreme recruitment challenges as worn-out workers battled to do their day-to-day jobs.
Extraordinary workloads were placed on staff members’ shoulders at cruise lines and travel agencies across the country. Teams were generally smaller than before the pandemic too, and staff suffered as a result.
The situation prompted many to weigh up their careers, ultimately resulting in some leaving the industry altogether – creating hundreds of vacancies across the travel sector.