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How a Gold Travel Counsellor introduced fees – and changed her business

Agents
Emma Dooney
24 October 2025

Sara Greene made the decision to introduce fees in 2022 after nearly three decades of working in luxury travel – here's why, and how she did it.

Sara Greene

Sara Greene says her business has gone from 'strength-to-strength' since introducing fees 

A luxury advisor has shared her expert tips for introducing fees, after realising how the practice could protect both herself and her trade partners. 

 

Travel Counsellors’ Sara Greene began charging clients for her services in 2022, having toyed with the idea for several years before.