Speaking at an event focused on how to drive accessibility and inclusion to the top of the travel industry’s agenda, Great Scotland Yard Hotel’s associate director of sales Pierre Mazurier explained the hotel has 11 accessible bedrooms in two categories. They are designed to look as stylish as the hotel’s other rooms, using the same design and fixtures. He said they’ve been exceptionally popular, and stressed disabled travellers represent “a profitable market”, giving the example of one customer who booked three rooms for 75 nights.
How luxury hotels can embrace 'beautiful' inclusive design
Luxury
Charlotte Cullinan
13 December 2022
Luxury hotels should build ’beautiful’ inclusive design into the concept stage of new builds and ensure accessible rooms can be easily found and booked online, according to a panel of experts.
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