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Mind your language to help ensure marketing success

Luxury
TTG Staff
28 March 2019

Brands should consider changing their language in marketing, even avoiding the word “luxury” as the market becomes more saturated and what people search for becomes more nuanced.

Jasman Ahmad

“Searches for ‘luxury holidays’ are showing a decline, but at the same time, anyone can now claim luxury or premium in some way, and more brands are prioritising a luxury focus and gaining traffic over original luxury brands,” Jasman Ahmad, planning director at Accord, told delegates. “Search behaviour is changing – it’s more around words such as ‘bespoke’, ‘experiences’, ‘retreats’, ‘boutique’ and ‘exclusive.”


Ahmad used the example of Airbnb as a “challenger” that had entered the premium market with the launch of Plus and Beyond, but avoiding using the word “luxury”.