Airlines warned to abide by consumer law as disruption continues

Government

Gary Noakes

21 July 2022

Airlines have been warned not to flout the law over delays and cancellations as the summer getaway begins this week.

Airlines have been criticised for the way they have dealt with flight cancellations and delays

An open letter to carriers from the CAA and the Competition and Markets Authority (CMA) outlines concerns from both.

They include:

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