That was the call from Angus Drummond, chief executive of accessible holidays specialist operator Limitless Travel, speaking at TTG’s Fairer Travel Week Diversity Forum.
Drummond, who last month expressed his anger over the death of a disabled passenger at Gatwick, told delegates that although it was “completely understandable” for post-Covid staff shortages, he believed that even before the pandemic, assistance for disabled passengers “was not given the right level of attention it deserves”.
