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Billions still tied up in unspent travel vouchers

Operators
Rob Gill
21 October 2021

Research has found UK consumers have been issued with £4.7 billion for cancelled trips and events, due to the Covid-19 pandemic, with holidays being the biggest ticket item.

Older travellers face higher price rises for insurance and car hire

Capital One UK has estimated the average amount of vouchers for cancelled events is £508, but this rises to a huge £1,606 for holidays.

More than a quarter (26%) of the 38.5 million people who have had at least one holiday, event or experience cancelled because of Covid have received a voucher or refund credit note (RCN).

But Capital One found 32% of people with vouchers were not sure when they expired, while 11% did not know if there was even an expiry date.