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Couple ordered to pay costs after Thomas Cook wins fake illness claim case

Hotels
Gary Noakes
12 July 2017

A judge has awarded costs of almost £4,000 in Thomas Cook’s favour after throwing out a claim for sickness compensation made nearly three years after a holiday.

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Medical tourism could be a new claims battleground

Liverpool Country Court heard that a family had brought the case against Cook in May 2016, having holidayed in August 2013.

Without any prior complaints to the operator following the holiday, their solicitors Bridger & Co of Landovery, Carmarthernshire, claimed the whole family had suffered gastroenteritis on the third day of their holiday as a result of inadequate food hygiene at the hotel.

The family, Julie Lavelle and her partner Michael McIntyre had booked a 14-day all-inclusive holiday for themselves and their two children, then aged three and 14 months, at the Parque Cristobal Hotel, Playa del Ingles, Gran Canaria.