The airport said the suspension of the phone lines will help it deal with a "backlog" of enquiries.

According to the BBC, hundreds of missing bags belonging to passengers are currently being stored at a warehouse near the airport.

But the airport said the responsibility of passenger baggage falls to airlines and their handling agents.

A spokesperson reportedly said around 90% of the queries the airport’s customer support team are dealing with relate to baggage.

"Unfortunately, we have seen a rise in the amount of abuse our teams are facing from passengers," they added. "Although we appreciate the frustration they are facing, it is not acceptable and there is no excuse for abuse.

"In order to allow our teams to work through a backlog of airport queries, and to protect them from this verbal abuse, we have taken the decision to temporarily suspend the phone lines."