The UK government has published a new Aviation Passenger Charter outlining what passengers can expect if confronted with flight delays and cancellations this summer.
Brits are continuing to prioritise spend on travel
The charter, developed by the government, industry, consumer and disability groups, follows the government’s 22-point plan to help the industry minimise disruption at airports.
It will also act as a "one-stop shop" so passengers know their rights when it comes to booking, travelling to and through the airport, during the flight and returning to the UK.
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