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Gary Lewis: Industry has 'dropped the ball' on Payment Services Directive 2

Government
Sophie Griffiths
10 October 2017

The Payment Services Directive 2 will be more damaging to travel agents’ businesses than the Package Travel Directive (PTD), and the industry has failed in its lack of government lobbying on the issue.

January

That was the warning from the boss of The Travel Network Group, as he called on Abta to more to tackle the new legislation.

Speaking to TTG at the Abta Travel Convention in the Azores, Gary Lewis said the industry had “dropped the ball” on Payment Services Directive 2 - the new regulations which come into force in January and will mean that agents are no longer able to charge clients to cover the costs of the banks’ credit card fees through surcharges..

“The industry has missed the boat on this,” he said. “We haven’t lobbied government about this.

No-one has spoken to the government like we did with PTD, and we should reflect on that.”