Holland America Line has extended its suspension of sailings on all ships through to 15 December.
The pause in operations affects Caribbean, Mexico, Panama Canal, Pacific Coastal, South America, Antarctica, Hawaii, South Pacific, Australia and Asia itineraries.
Holland America previously announced the cancellation of all Alaska, Europe and Canada/New England sailings for 2020; additional departures from Vancouver in 2020 and select Hawaii itineraries for early 2021.
Following the line’s latest update, impacted guests will automatically receive a future cruise credit.
Customers who had paid in full will receive 125% credit of the base cruise fare paid to Holland America, while those with bookings not paid in full will receive a credit worth double the amount of the deposit paid for the cruise.
The minimum credit is $100 and the maximum will be an amount up to the base cruise fare paid.
The credit is valid for 12 months from the date of issue and may be used to book sailings departing through to 31 December 2022.
All other funds paid to Holland America may be transferred to a new booking or will automatically refunded via the method of payment used to purchase the services.
Guests who prefer a 100% refund of monies paid to Holland America can complete the line’s Cancellation Preferences form by 15 September 2020.
Holland America will protect travel agent commissions on bookings for cancelled cruises that were paid in full and for the total amount of the future cruise credit when rebooked.
The line said it was “recognising the vital role travel advisors play in the success of the cruise industry”.