Cooper’s intervention on Thursday (28 July) came after the CAA earlier this week revealed that there was still more than £54 million of consumer cash tied up in unspent RCNs, which will lose their Atol protection at the end of September.
The CAA on Tuesday (26 July) urged consumers to make a booking using their RCN, or request a cash refund. “With more than £50 million of refund credit notes remaining unspent, this affects consumers booked with some of our biggest travel companies," said the CAA’s head of Atol Michael Budge.
