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Royal Caribbean launches new reservations system

Royal Caribbean
Rob Gill
21 January 2015
Oasis of the Seas - Aquatheater

Royal Caribbean Ltd has unveiled a new reservations system for agents which will operate across the company’s three cruise brands including Celebrity and Azamara.

The system, called Espresso, will be launched at the end of March with agents in the UK and Ireland due to receive training over the next two months before it goes live.

Espresso will offer “side by side” comparison view of itineraries to allow agents to easily compare different cruises to find the best options for customers. It will also be optimised for tablet devices to allow extra flexibility for agents.