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Scottish govt's £3.5m pledge for agents hailed 'a great relief'

Business
Will Payne
11 February 2022

The Scottish government’s decision to pledge £3.5 million to help the trade recover from the impact of the Covid crisis will come as a "great relief" to the sector, the Scottish Passenger Agents’ Association (SPAA) has said.

'A travel agent can do what no computer or app can do and can anticipate their clients’ requirements,' said SPAA president Mike Tibbert

Scotland’s finance secretary Kate Forbes made the announcement as part of her budget on Thursday (10 February). SPAA president Mike Tibbert said the association held a meeting on Thursday (10 January) with the country’s tourism minister Ivan McKee as part of its ongoing efforts to gain sectoral support for its members, which he hailed as "constructive".

He said the minister "took on board the points" made about the negative income agents had suffered with owing to the financial model underpinning outbound tourism.