Employees in all teams and at all levels at the airport – from security to office workers, firefighters and engineers – have been trained by the Alzheimer’s Society to be Dementia Friends.
The airport is now encouraging 200 on-site businesses to also roll out the training to their employees.
“An airport can be particularly stressful for a passenger living with dementia, so we’ve teamed up with the Alzheimer’s Society to make sure that they get the best support possible at every point during the airport journey,” said Lucy Martin, accessibility manager at Stansted.