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Tens of millions tied up in soon-to-be at-risk refund credit notes – CAA

Atol
James Chapple
26 April 2022

Tens of millions of pounds tied up in unspent refund credit notes (RCNs) will be placed at risk later this year when they lose their Atol protection, the CAA has warned.

It comes as consumers rein in discretionary spending as the cost of living soars

In July 2020, the CAA confirmed RCNs for cancelled Atol-protected holidays would continue to be protected by the scheme during the worst of the pandemic.


This protection applies to RCNs issued between 10 March 2020 and 19 December 2021. However, the CAA set a 30 September 2022 cut-off for this protection.


Consumers will still be able to spend their RCNs after 30 September, but if the company that issued them goes bust after this date, it is likely that money will be lost.


The CAA said on Tuesday (26 April) unspent Atol-protected RCNs currently total more than £85 million.