The travel industry has lambasted the government’s proposal to remove free Wi-Fi services onboard trains as one of the cost-cutting measures needed to fill in the network’s financial hole.
The Department for Transport (DfT) told operators on Monday (22 May) to stop providing the service if they cannot justify it financially, with ministers saying that having free Wi-Fi was low on passengers’ list of priorities.
Clive Wratten, chief executive of the Business Travel Association (BTA), has “implored” the government to cut costs elsewhere as cutting the network’s connectivity will only have a negative impact on passenger numbers.
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