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Travel staff ‘disengaged’ and ‘frustrated’ by sector's record on diversity and inclusion

Responsible tourism
Tom Parry
18 April 2023

Travel staff are less likely to believe equity, diversity and inclusion (ED&I) should form “a core priority” for their businesses compared to those working in other industries, according to new research. 

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On average, travel companies are taking greater strides on sustainability than inclusivity

The Diversity and Confusion study by The Unmistakables, shared exclusively with TTG, claimed only 45% of travel industry workers saw ED&I with a high level of importance – in contrast to a national average of 57% across other sectors and contrasting those in arts and culture (65%) and healthcare (66%). 

The new research, which saw the ED&I specialist consultancy survey 1,600 UK workers across a number of industries, also revealed that only 53% of travel workers say they work in an inclusive environment where everyone feels they are able to contribute.