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Tui UK boss renews vow to fight false sickness claims

Operators
James Chapple
7 January 2019

Tui UK boss Andrew Flintham has renewed his vow to pursue false sickness claimants and bring them to justice to protect genuine holidaymakers, Tui’s hotel partners - and the wider travel industry.

Justin Miller Claimant.jpg

His call comes after a British holidaymaker, who boasted on Facebook about his holiday to Cape Verde only to lodge a sickness claim six months later, was ordered to pay Tui more than £19,000 costs.


Justin Miller, 40, of Penarth, south Wales, went on an all-inclusive Tui (then Thomson) holiday with his dad, brother and brother’s girlfriend at the Hotel Rui Toureg in May and June 2016.


However, despite not reporting and issues or illness at the time, the first Tui or the hotel heard of Miller’s complaints was a claim letter dated approximately six months after the trip.