Wizz Air has urged passengers waiting for their complaints to, and claims against, the carrier to be resolved to check their email spam folders.
Several carriers had aircraft grounded owing to engine issues
It comes after Wizz Air was last week branded the worst major carrier to and from the UK for resolving complaints and claims in a timely manner.
The CAA said Wizz’s performance was "unacceptable", with the carrier "clearly" ranking worst for having complaints escalated to alternative dispute resolution (ADR) schemes or the CAA’s in-house complaints team during the most recent quarter.
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