Visit Orlando is enhancing its Vacation Planning Services with the addition of a new artificial intelligence-driven trip planning tool, OPAL (Orlando Planning Assistance by Locals), giving travellers another easy way to plan their Orlando vacations.
Now live on VisitOrlando.com and available 24/7, the tool, powered by Mindtrip, offers a convenient, interactive option alongside Visit Orlando’s existing free planning resources such as one-on-one consultations and insider advice.
Unlike other AI travel tools, Visit Orlando's OPAL is trained by local experts, combining human-curated knowledge with Mindtrip's trusted global travel data from more than 40 sources, including Google Places and TripAdvisor.
The tool responds to user questions much like Visit Orlando’s vacation planners would, providing helpful answers, highlighting local businesses and creating an interactive conversational experience with personalised recommendations from VisitOrlando.com, including the development of custom itineraries based on travellers’ unique needs.
"This is a natural evolution of how Visit Orlando helps travellers plan their trip," said Casandra Matej, president and CEO of Visit Orlando. “Because we are a complex destination, we’re continuously expanding ways we connect people to experiences they value most-from Michelin-recognized dining in local neighbourhoods to the newest attractions or entertainment options for the whole family.”
Visit Orlando’s Vacation Planning Services and team of destination experts provide personalised guidance in multiple languages, including Spanish and Portuguese.