Skip to main content

Artificial intelligence (AI)

AI search, space travel and Christmas in Cyprus: nine unmissable Jet2 conference takeaways
Jet2holidays returned to Cyprus for its 10th VIP agent conference this week, bringing with them a grumpy time machine to take delegates on a journey through all things Jet2 past, present and future
Jet2 claims generational leap with new AI-powered search for agents
Airline and operator hails new AI conversational search functionality the biggest shake-up of search for 20 years
Black Friday driving 'mini peaks' as value becomes top consumer priority
’At the beginning of November, Black Friday queries were already up by 7.3% on last year – Black Friday is definitely a shift we didn’t have previously,’ Google industry manager Ailish English tells Jet2holidays conference
Richard Branson and Virgin Atlantic chief Shai Weiss boarded the airline's inaugural flight from Heathrow to Tampa
The crucial issues that fuelled the debate at Airlines 2024
On-stage discussions focused on UK competitiveness, net zero issues, artificial intelligence (AI) and the crucial question of whether Virgin Atlantic would keep a crucial feature of its in-flight experience at the first Airlines 2024 since the new UK government was installed.
Tui staff up efficiency thanks to new AI assistant tool
AI assistants created on the Tui AI Assistant Store platform can be shared with colleagues. More than 400 individual AI assistants have already been been built by staff
TTG Media launches new AI tool to help agents sell more travel
Work smarter and faster with TTG Media’s new AI tool designed to help travel agents sell more travel.
Peaks Laptop Computer Agent iStock-1367252782
Travel told to ramp up investment in AI infrastructure to halt lag in adoption
WTTC chief Julia Simpson called for governments at WTM London to kick start investment, regulation and infrastructure to ensure travel can become a leader in innovation with AI
Trip.com Group: ‘We're expanding in Europe, and AI is helping us enhance the customer experience’
Trip.com Group’s Andy Washington chatted to TTG at WTM London about the OTA’s ‘big plans and hopes for Europe’, how it’s tailoring its products to consumers and the impact of its AI tools [partner content]
Trip.com Group's Boon Sian Chai
'User-centric tech is the secret sauce for next-level travel'
Trip.com Group’s Boon Sian Chai, managing director and vice president, international markets, shares his take on user-centric innovations
Five ways Madrid’s new chatbot can help you plan trips to the Spanish city
The new VisitMadridGPT virtual assistant provides you with top tips, insider intel and useful information to help you curate holidays to Spain’s capital
WTM London to host 'timely' debate around the transformative potential of AI
This year’s Ministers’ Summit will be moderated by ’a well-known BBC journalist’ and will feature more than 50 tourism leaders from around the world
Luxury travel agency to ‘double’ homeworking team after 50% growth in bookings
Aquilium Travel has hired a new recruitment manager to help expands its homeworking team.
Spending with agents continues to grow even as summer winds down
AI 'travel assistant' start-up seeks agents for free prototype test
An AI start-up aimed at agents is looking for 50 agents to test its new ’travel assistant’ concept, which it says will give the trade an edge when competing with OTAs and search engines
Icelolly's search figures are recovering (Credit: John Schnobrich/Unsplash)
How to make the most of CRM to boost bookings and client satisfaction
Investing in customer relationship management systems can greatly benefit agents and clients alike.
Why AI should inspire your travel marketing strategy to change
With artificial intelligence driving the evolution of paid search, here’s how marketeers should respond, writes Paul Henderson, founder of Summon Digital.
Former industry exec Steve Endacott becomes 'AI election candidate'
Former Airtours boss Steve Endacott is to make another attempt at gaining political office, this time as an avatar candidate to promote artificial intelligence
Why travel must learn to tell its story better: eight takeaways from the ITT conference
Hundreds of current and future travel leaders took on some of the weightiest issues facing the industry this week at the 2024 ITT conference; James Chapple reports
Family travel agent travel agency child iStock-1338040171 (Credit: iStock)
'AI can't replace your un-Googleable knowledge,' agents told
Travel industry can’t afford to ’forget the human element’ as it adopts more and more AI tech, Amadeus’s Clare de Bono tells the 2024 ITT conference
Google_smartphone_phone_iStock-872409924.jpg
'Agents have to work harder to show Google their content is truly valuable – here's how'
Google’s algorithm change means agents have to work harder to show the search engine that their content is truly valuable, writes We Are Llama’s Mags Sikora for TTG
Andy_Headington.PNG
Eight top tips for implementing AI in your business
Start small, support staff, and maintain human interaction, advises Andy Headington, chief executive of marketing agency Adido
Data_overload_thumbnail.jpg
The AI tool that can increase travel agents' efficiency and productivity
Microsoft’s Copilot is an AI-powered productivity tool that automates the mundane, time-consuming aspects of admin-heavy jobs such as travel agent.
WAndy_Washington_Trip_MBrowse.com_Group_0301.jpg
Q&A: Trip.com Group's Andy Washington gives us the industry scoop
Find out how the global online travel agency is harnessing AI and catering to UK clients
Kirsten_Hughes_on_stage.jpg
How Travel Counsellors hopes to win in 2024
Five key focuses and strategies from Travel Counsellors for 2024
pexels-sanket-mishra-16629368.jpg
‘Digitise the predictable and humanise the experiential’ through AI, travel companies told
According to Thompson, using generative AI tools such as ChatGPT will help travel companies save precious time by streamlining bureaucratic processes