Hutton, who joined Vista parent Hays Travel from Travel 2 five years ago, has been tasked with building on the momentum the agency’s in-house tour operator has sustained since rebranding in 2023
TTG caught up with Hays Travel chair Dame Irene Hays and chief operating officer Jonathon Woodall-Johnston at the Hays Travel Independence Group conference. Here’s what they had to say about the state of the travel industry in 2025
Staff at the UK’s largest independent agency will receive £100 per year of service after the agency reached £3 billion in total transaction value six weeks ahead of its year end
Moves this week include Contiki boss Adam Armstrong departing the business after five years and industry veteran Andy Freeth returning to travel after a year-long break
Agents are heading into final big weekend of January in broadly positive spirits, with the peaks momentum expected to continue well into February – here’s what the trade had to say
While some said cruise sales were rolling in this year, one established agency boss flagged concerns around discounting and another said bookings had been slower than anticipated
Lewis Miller and Andy Holbrook, who met thanks to the both of them being Explorer Travel franchisees, have founded WorldLuxe Travel and joined the Hays Travel Independence Group
From quad biking in the desert, to boating across lagoons, three Hays agents relay what El Gouna has to offer, after joining a fam trip to the destination
Plummeting temperatures and heavy snow have encouraged customers to stay at home so far this year, but agencies told TTG they hope things will change this weekend
Berridge suffered ’a sudden unexpected cardiac event’ on 23 December just a few weeks after telling delegates at Hays Travel’s conference in Turkey about his career change last year
Ed Robertson caught up with Hays Travel owner Dame Irene Hays and operations chief Jonathon Woodall-Johnston to find out more about the agency’s Budget challenges
Jet2holidays returned to Cyprus for its 10th VIP agent conference this week, bringing with them a grumpy time machine to take delegates on a journey through all things Jet2 past, present and future
After 30 years with Thomas Cook, John Stewart tells TTG how he knew Hays Travel would be the perfect place to develop his business following Cook’s collapse in September 2019
The collapse of Thomas Cook was a profoundly shocking moment for the UK travel industry – five years on, TTG catches up with four Hays Travel store managers who made the jump when Hays swooped for Cook’s retail estate
Head of marketing David McNiven said the period from Boxing Day through to the end of February was critical, accounting for 25% of all Hays bookings and 27% of all profit – and rising
Hays Travel hosted its 2024 retail conference in Turkey’s Belek this week, celebrating past successes and future plans, which include capturing more new-to-cruise sales, hosting more partnership events and investing in technology to support online lead generation
Seven Hays colleagues have won £500 towards their household bills for the next six months, including Emma Ndoni, who said the money would help her, her husband and their three children take their first family holiday together
