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Selling tips

Seller of the week: Mark Warner
This week our secret shopper was in Belper, Derbyshire to book a week in Corsica for a family with teenagers
By popular demand… more cute travel agency dogs
These agency pooches come armed with more than just good looks – they’re also a dab hand at enticing customers in, too. Abra Dunsby meets some of the sparkiest, furriest salespeople in the business
Seller of the week: Crystal Ski Holidays
This week our secret shopper was in Cork to book a 10-day ski holiday in Whistler for a couple
A walk on the wild side: Canada's top adventure wildlife experiences
Combining wildlife spotting with an adventurous experience creates lasting memories and Canada serves them up by the bucket load. Andrew Doherty profiles some of the best on offer
Why it pays to be clued up about insurance
Selling insurance may sound scary with lots of regulations, but Rob Gill finds it can be lucrative for agents willing to take on the challenge
Seller of the week: Turquoise Holidays
This week our secret shopper was in Penarth to book a fortnight’s honeymoon in St Lucia
TTG Media named as media partner for three Abta events this year
TTG editor Sophie Griffiths will moderate the Millennial Market in Travel conference, while news editor Jennifer Morris will moderate a session at the Future Talent in the Travel Industry event
The world's best-selling and up-and-coming multi-centre honeymoon destinations
Fly and flop doesn’t cut it for all honeymooners in 2017. TTG rounds up multi-centre options to recommend when one stop isn’t enough
From cycling to culture: The Caribbean’s hottest festival offerings for 2017
The Caribbean might be famous for its carnivals but there are a whole host of other festivals to entice clients to the islands. Andrew Doherty rounds up some of the highlights from music events to celebrations of wellness, sport and culture
Meet the Rep: Holiday Extras' Clare Purvis
Dressing up as a lobster for charity and answering awkward insurance-related questions is all in a day’s work for Holiday Extras’ Clare Purvis
Mystery Shopper's seller of the week: Great Rail Journeys
This week our secret shopper was in Huddersfield to book a fortnight on Scandinavian rail for a middle-aged couple
Observing customer habits can be ‘revelatory’
Avoiding pigeonholing customers and taking the time to observe and study their preferences and habits can offer “revelatory” insights
It's a dog's life for these travel agency pooches
These cute canines bring provide plenty of fun to their travel agent owners. Got a furry contender? Send us your office pooch and we’ll add them to our doggie hall of fame
Silver Travel Advisor launches Training and Research division
The site is aiming to “inform, educate, energise and excite” travel marketers about the importance of the over-50s sector
Mystery Shopper's seller of the week: Lara Chlopas, Thomas Cook
This week our secret shopper was in Norwich to book a week on a Bulgarian beach for a group of friends
Mystery Shopper's seller of the week: Kayleigh Dove, Roma Travel
This week our secret shopper was in Grantham, Lincolnshire to book a long autumn weekend for two in Abu Dhabi
Mystery Shopper's seller of the week: Rachel Byne, Thomas Cook
This week our secret shopper was in Marlow, Bucks to book a three-night Copenhagen city break for two thirty-something female friends
Friends with benefits: How buddying up on fams can help sell group and couples holidays
The USA MegaFam has led to friendships and even romances. TTG finds out how such relationships have helped agents better sell group and couples holidays
Mystery Shopper's seller of the week: Great Rail Journeys
This week our secret shopper was in Newark, Nottinghamshire booking a fortnight escorted Central European cities tour for a retired couple
Selling power: The ins and outs of tipping on small group tours
Participants on small-group adventure tours often encounter individuals who contribute to their trip, but the tipping process can be awkward. TTG looks at how agents can better prepare clients and add value to their booking
Mystery Shopper's seller of the week: Kirsty Keeling-Jones, Baldwins Travel
This week our secret shopper was in Maidstone, Kent, booking a fortnight tour in Costa Rica for a solo traveller
Meet the Rep: Jet2holidays' Lloyd Cross
The operator’s trade sales executive talks Scottish tipples, cheesy singalongs and sat nav debacles
TTG Top 50 agencies on the road to success
As last week’s TTG Top 50 Travel Agencies ceremony showed, travel agents are continuing to flourish, with large numbers expanding their shops and developing their teams
Award-winning ways to sell Canada
Peakes Travel Elite’s Claire Moore won Best Travel Agent at the British Annual Canada Travel Awards in February. She tells Abra Dunsby about her experience of the destination