Selling tips

Mystery Shopper's seller of the week: Marie Conroy, Hays Travel

This week our reviewer was in Morpeth, Northumberland booking a couple’s getaway for Easter in the Maldives

Cosmos Tours & Cruises hosted a fam trip to some of Italy’s top sights in October. Two agents talk about the highlights and selling tips gleaned

Mystery Shopper's seller of the week: Sharon Staples, Millington Travel

This week we’re in Loughborough shopping for a week in Cape Verde during carnival

Mystery Shopper 2015: Champions of the year

Our mystery shopper has been hard at work this year, putting agents across the country to the test. Karl Tomusk talks to the highest scorers about their favourite memories of 2015 and the year ahead

Mystery Shopper's seller of the week: Yasmin McKechnie, Virgin Holidays

This week we undercover shop in Grimsby for the best fit Caribbean cruise and Miami hotel stay

Mystery Shopper's seller of the week: Nicky Banin, Kuoni

This week our intrepid undercover shopper pounded the streets of north-west Wales looking for an escorted tour of Japan...

Selling power: Shaping a better future

Insights from Advantage Travel Partnership’s four one-day workshops in November with Future Sales Factory, focusing on ancillary sales

Secret Vineyards: A taste of Hungary

From lunching in a Benedictine abbey to sampling rose at scenic wineries – what tickled the taste buds of Hilary Honess, winner of Secret Vineyards’ competition with TTG?

Opinion: Ask yourself – am I prepared for 2016 yet?

Richard Dixon, director of Holidaysplease, asks if you have all your ducks lined up for the new year?

Mystery Shopper's seller of the week: Grape Escapes

This week we’re in Newport looking to snap up a dedicated European wine tour. What are the options?

Mystery Shopper's seller of the week: Exodus.co.uk

This week we’re in Didcot looking to book an adventure getaway in Cuba

Meet the Rep: Stuart Pearce, Azamara Club Cruises

Stuart Pearce, regional sales manager south, Azamara Club Cruises, would like a Chatty Man to go with him on the road

Mystery Shopper's seller of the week: Jodie Hobbs, Thomson

This week we’re in Aberdare booking two weeks of attractions in Orlando and our winning seller makes the 2015 leaderboard

Why Germany is the king of the Christmas market

Klaus Lohmann, director of the German National Tourist Office, UK & Ireland, chats about Christmas markets

Selling Power: 'I get a buzz every time I get a booking'

Meet Paul Johnstone, the Now Lets Travel cruise agent who beat off all competition to walk away with the TTG Top Agent of the Year award

Mystery Shopper's seller of the week: Mecia Holden, Colchester Travel

This week we’re in Colchester booking an Easter break to South America... who wins?

Mystery Shopper's seller of the week: virginholidays.co.uk

This week we hit the high street in Leeds to book a break in Sri Lanka. How did the agents fare?

Selling Power: The winning formula

Basking in the glory of their TTG Travel Award wins, Charlotte Cullinan speaks to this year’s Business Travel Agency, Call Centre and High Street Store of the year

Mystery Shopper's seller of the week: Rebecca Sleight, Thomas Cook

This week we’re in Skegness where our winning agent tailored a holiday package with friendly professionalism

Canada sales tips and trip highlights from the 2015 MegaFAM

Where to go and when - learn all the highlights and sales tips from some top-selling Canada agents

Five adventure moon ideas

Capitalise on the trend for adventure-moons by pushing honeymoons where lazing on a beach is not an option. We ask operators for beach-free suggestions

Mystery Shopper's seller of the week: Julia Frost, Regent Travel

This week we’re in Stone booking a honeymoon in Thailand... the personal touch wins the day

Mystery Shopper's seller of the week: Explore.co.uk

This week we’re in Ferndown where the high street wasn’t quite up to the offering found on the web

Have faith in onboard sales

Are you wary of telling your customers to book onboard a ship because you fear you will lose their business? Katherine Lawrey delves into the onboard sales process on P&O Cruises’ Britannia, and finds it is very agent-focused