Technology

30 Under 30: Meet Sahil Shah

Sahil Shah, managing director at Sujester, aims to disrupt the travel tech marketplace. He tells Andrew Doherty his story.

Brilliant Travel launches new customer-facing online portal

The tool allows Brilliant homeworkers to offer clients access to direct debit payments, travel documents and destination information at their leisure

Travel Designers sheds brochures in new digital strategy

The south London agency has slashed its use of printed brochures by “up to 90%” since bringing in TV screens this month

Meet Tui’s first ever robotic employee Pepper

Pepper 2E, to give them their full name, has a job description and their own personal goals

Staff write flight times on whiteboards as Gatwick screens fail

Staff at the airport have had to write information about flight departures on whiteboards

Thomas Cook partners with Webhelp at Falkirk contact centre

As part of the agreement, the 300-person operation will remain in its current premises

Cook’s Club introduces escape rooms, VR gaming and private discos

Thomas Cook’s new millennial-focused hotel brand says it will set ’new standards’ for in-resort entertainment, aimed at the 18-35 market

Amadeus inks $1.52bn deal to acquire software firm TravelClick

IT giant Amadeus said the acquisition would significantly expand its presence in the hospitality sector

POLL: Is Tui's 'digital transformation' the future of working in travel?

Tui says it will embrace technology to boost flexible working, improving employees’ work/life balance and allowing them to prioritise pay over hours - but is it a model that will shape the future of travel?

The trends driving car rental

Changing consumer habits and technological advances are driving the car hire market into the digital age

Booking.com reveals new £100m ground transport HQ in Manchester

Booking.com wants the building to become one of “the UK’s very best workplaces”

Abta refreshes accessible tourism e-learning tool

The course is broken down into two segments designed for different roles in the industry

How Thomas Cook is shaking up travel money and insurance - and why

Anth Mooney, managing director at Thomas Cook Money, tells TTG’s Abigail Healy why he is forging a path of disruption

Thomas Cook launches online hotel platform with Expedia

Cook says the move will underpin its complementary city break and hotel-only operation, supplementing its core own-brand offering

When it comes to data, transparency leads to trust

The EU’s new data protection rules, known as GDPR, are now in place and could have a global impact on the travel industry

Advantage appoints first ever head of innovation Fraser Nicol

Fraser Nicol will be tasked with ensuring Advantage members have the technological assets they require, and helping deliver them through its partners

Norwegian expands Amadeus partnership and launches Argentina operations

Norwegian says the move, which includes creating a new airline serving Argentina, boosts its credentials as a pre-eminent low cost long haul carrier

Secret Escapes secures £52 million investment

The London-based luxury travel deals specialist will receive funds from asset management firm Old Mutual Global Investors

Thomas Cook launches 'pay as you go' insurance product Roam

Cook says Roam’s ’switch on, switch off’ functionality makes it easier to set up a policy last minute and is designed to appeal to younger customers

Traveltek appoints Kenny Millar new chief technology officer

The company says Millar’s appointment will help it scale-up and expand further, with Richard Smith moving into the role of chief architect

The perks of building a bespoke CRM

A custom-built CRM for your business may not just improve back-office efficiency but could also generate sales leads and help with training staff.

Amadeus achieves Iata level 3 NDC certification

Amadeus has received level 3 New Distribution Capability (NDC) certification as an aggregator from the International Air Transport Association (Iata)

First Class Holidays invites agents to sign up for ‘First Class Fridays’

Agents can take advantage of weekly lead deals from the tour operator and new marketing materials, which will be mailed out every Friday

Thomas Cook facing probe after admitting data breach

The Information Commissioner’s Office says it will investigate the incident further