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Technology

Interview: WEX's Jim Pratt on the rise of virtual payments
WEX grew alongside Priceline to forge a path in the travel technology space. Now the virtual payment firm wants to work more closely with agents
TTG Roundtable: Technology on the frontline
Using technology to reinforce relationships, the virtues of social media and the future of virtual reality were all discussed at a recent TTG Roundtable
BA blames human error for IT outage
The technology failure brought chaos to travellers over the May bank holiday weekend
Air New Zealand tests HoloLens on cabin crew

The airline teamed up with Dimension Data on the unique software for Microsoft’s AR viewer HoloLens.

Are you ready for Freddy? Onvigil’s Andrew Hayward looks at Google’s latest algorithm update, Fred
While Google’s latest algorithm update, Fred, seems intent on punishing websites that are focused on affiliate income, it could prove a nightmare for some travel companies
MSC Cruises christens 'next generation' flagship Meraviglia
Hollywood actress Sophia Loren performed the ceremony in Le Havre
How can brands find a safe place to advertise online?
Despite the recent swathes of bad press surrounding programmatic advertising, Sojern’s Matthieu Betton believes the technology will emerge more robust – and even more creative.
Willie Walsh backs BA's Alex Cruz over IT meltdown
Many passengers who had already checked in when the issue emerged are still waiting to be reunited with their luggage
New online booking platform claims to 'turn people into travel agents'
“TRVL is turning people into travel agents the way Airbnb is turning people into hosts”, claims the company
Three questions for three Digital Travel Summit speakers
Knitting, gossip and autonomous cars - three keys speakers talk about the hot topics facing their sectors, and what we can expect from the upcoming Digital Travel Summit
Holding the cards: How getting payment technology right can expand your horizons
Having a sharper focus on payment technology could help travel firms expand their horizons and become nimble in today’s uncertain world
‘Travel is not prepared’ for new EU data laws
In just under 12 months, new EU data regulations take effect – and your business’s future depends on getting it right, warns Tamite Secure IT’s Richard Bristow
Electronics ban scrutinised­ at Ultratravel Forum
The boss of Etihad Airways has branded the US’s electronics ban “not good” for the reputation of carriers in the region
Walsh backs Cruz over British Airways IT meltdown
The BA boss has faced calls to stand down in the wake of the technology failure
Ryanair insists its 'computer never says no', following British Airways' IT meltdown
The low-cost carrier admits to having “some fun” on social media with the technology glitch
BA flights to resume after 'IT systems outage'
BA flights were brought to a halt at Heathrow and Gatwick on Saturday
Hacker admits Norwich airport cyber attack
Hacker took only ’minutes’ to disrupt airport, court hears
Why it's time for agents to get live video streaming
If you’re not live streaming video on social media to promote travel, you’re missing a trick. Digital Visitor’s Nick Livermore explains why it’s time to go live
Hogg Robinson Group to acquire digital flight reservation firm
The acquisition is expected to complete within the next 15 working days
Marketing: Appealing to the lucrative millennial market
Digital marketing expert Oliver Yeates advised agents to be “as visual as possible” on their websites and social media
Former Priceline CFO moves to eNett International
Payment technology company also bolsters executive team with appointment of Edward Chandler, former chief executive of Kalixa
London City first in UK to use remote air traffic controllers
The airport will replace on-site controllers with a remotely-operated digital system
'Google's stealth attack on travel is eating everyone'
Google was accused of abusing its monopoly and seeking to muscle in on the aviation sector, at last week’s Capa event
Aviation vulnerable to control rules and tech
While no industry remains immune to disruption, it is certainly true to say the aviation sector is vulnerable on a number of levels