Technology

Free workshops created to help companies navigate the digital landscape

’Understanding how customer expectations will shape the future of our industry will assist us in ensuring we remain relevant’

Vamoos brains Tony Bean tells how the app has struck a chord with operators and agents alike since launching in summer 2014

US start-up advertises for agency staff to bring back “human” element

Majesty of the Seas, Enchantment of the Seas and Freedom of the Seas gain tech boost

Agents speak out at Clia River Cruise Convention

Company claims to be only river and ocean line offering this virtual technology to agents and customers

Carrier alleges both companies have misled consumers

Shane Nolan, Google UK & Ireland’s director of SME sales, suggests a few simple steps to help you promote your business effectively online

OTA is partnering with sister company Imagine Cruising

How can hotel brands, owners and operators counter the ‘dirty tricks’ deployed by some online travel companies?

The multi-purpose service uses voice-recognition technology to increase the SEO value of online video

New strapline "Smart search. Made simple." reflects meta search focus

A travel agent’s personalised honeymoon sales system has proved so successful it’s set to be rolled out across TTNG

Brits can start raiding their piggy banks for dormant foreign currency to turn into fast cash

With most simple transactions now being taken care of online, it is unlikely the high street will lose much more business to the digital arena

Agents in the UK, Ireland and Nordics will be able to earn the commission on Heathrow Express tickets booked through Travelport Smartpoint

Euromonitor’s global trends report reveals a strong travel sector, despite uncertainty on the horizon

Deal follows acquisition of German operator Travista and $60 million round of investment

Multi-channel will be key area of focus

Agents reveal how tool helps with customer relations

Scheme will pull together retail, contact centre and web teams

Knowledge Database is currently being trialled by agents

Paul Riches has been appointed MD UK and Ireland of the bedbank after a four-year sojourn at the lowcosttravelgroup