The consortium said Vision’s CRM (Customer Relationship Manager) system allows agents to record “every lead, booking and customer interaction”, with profiles being created automatically and “enriched with AI-driven insights”. It will be available to members from 10 November.
TTNG said: “Vision unites every element of the customer journey into one central platform, from leads and bookings to balances, reminders, tasks, customer records, payments and analytics. By eliminating the need to duplicate data or move between multiple systems, the platform ensures smoother, faster and more efficient operations.”
