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Ambassador urges agents to promote 'the right' client behaviour ahead of earliest-ever product launch

Cruise
Dea Jusufi
12 March 2026

Ambassador's head of distribution Nicola Harper has stressed the importance of booking sooner rather than later to agents as the ocean cruise line launched its new 2028/29 programme earlier than ever before. 

Headshot of Nicola Harper, head of distribution at Ambassador Cruise Line
(Credit: Ambassador Cruise Line)

Discounts should be used to drive 'the right guest behaviour', according to Harper (Credit: Ambassador Cruise Line)

To mark the launch of the programme, which includes departures from six regional UK ports including Tilbury and Newcastle, the line has introduced an early booking campaign as part of a wider bid to educate customers.

Harper told TTG: "We only ever use these kinds of incentives, like buy-one-get-one half-price, at launch. Those prices are never going to come back, and that's the messaging we want agents to push. We don't want to be in a race to the bottom when it comes to pricing."

The early launch comes as a result of a strong sales performance, with Ambassador's order book currently 37% up year-on-year across all seasons.