Lynsey Jones was so admired and respected by agents at Balkan Holidays that she was affectionally known as “Lynsey Balkan”.
Yet, it wasn’t just agents who were fond of her. The specialist handed her several promotions during her six-year stint. Jones started as a regional sales manager in 2019 before being promoted to national sales manager in 2022 and then head of sales and brand in November last year.
However, in April, Balkan suddenly closed its UK business after nearly 60 years, cancelled all forward bookings and made around 20 UK-based staff redundant – including Jones, who at this point had started telling colleagues she was pregnant.