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TTG+ FAQs

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What is TTG+?

TTG+ is TTG Media’s new membership programme, with two different tiers offering a range of different benefits and tools to help TTG’s community of travel professionals in their role.

What is the difference between Member+ and Premium Member+?

Both tiers give members unlimited access to news and features articles on ttgmedia.com. Those who join as a Member+ get access to TTG’s Supplier Directory and a wide range of TTG+ member-only online events. Those who join as a Premium Member+ get those benefits but also access to TTG’s full online archive dating back to 1953, and to TTG’s weekly Travel Agent Tracker reports containing agent feedback on sales, enquiries, and supplier relations. Premium members can also post two jobs on our jobs board each month, free of charge.

Is it essential to join TTG+ to continue using ttgmedia.com?

No! Any users who do not pay to join TTG+ will still be able to read five articles per week on the website, as well as accessing the digital edition and subscribing for a hard-copy print-copy edition. You can also enter competitions, and attend a range of other, non-TTG+ events. Various stories, including anything around our #SaveTravel campaign, will remain free to access for all.

What if I miss a TTG+ online event?

Our exclusive TTG+ member-only events are made available to TTG+ members to watch on-demand within a day of the event taking place. See our TTG+ Events page for details of forthcoming member-only events.

How do I join TTG+?

You can join online at www.ttgmedia.com/membership, or contact our Membership community manager Jason Winter on jwinter@ttgmedia.com, or 07741 633289.

How do I upgrade or make changes to my subscription?

You can make changes in the account section on your TTG profile, or simply contact Jason Winter on jwinter@ttgmedia.com.

How much does TTG+ cost? 

Joining as a Member+ currently costs just £1 +VAT for the first month on a special introductory offer. This will automatically rise to £13.00 +VAT per month at the end of October.

 

Joining as a Premium Member+ currently costs just £2 +VAT for the first month on a special introductory offer. This will automatically rise to £26.00 +VAT per month at the end of October.


You can also take annual membership, at a cost of ten standard months (£130 +VAT for Member+, and £260 +VAT for Premium Member+).

Do you offer corporate membership/packages?

Yes. Please contact Jason Winter in the first instance so we can create a bespoke membership that works for your business.

What about TTG magazine?

TTG magazine, now printing monthly, remains free of charge to travel agents and tour operators in the UK & Ireland. Your magazine subscription is separate to your TTG+ subscription, and can be requested/managed here. If you do not qualify for a free print subscription, you are certainly welcome to receive the digital edition, free of charge.

How can I pay for TTG+?

You can pay by credit/debit card, by direct debit or simply request an invoice. Credit/debit card, and direct debit payments will renew automatically for both monthly and annual subscriptions. You can currently pay for membership in GBP (British Pounds Sterling) and in euros.

Will TTG Media store my card information?

TTG does not collect or store any card details. Payments are managed by Stripe, a global financial services provider (stripe.com/en-gb/customers).

How do I cancel my membership?

You can cancel your membership anytime directly via your TTG account or by contacting membership@ttgmedia.com. This cancellation policy applies to both monthly and annual subscriptions.

How long does it take to process a refund?

Your refund will be issued immediately upon request and will take 5 working days to be completed.

How do I get my company listed in the Supplier Directory?

It is free to be listed in the Directory; email our Membership community manager Jason Winter on jwinter@ttgmedia.com to be included. However, only paying members of TTG+ will be able to access the Directory.

How does the five-articles-per-week limit work?

Non-TTG+ members can read five metred articles every week without paying to join. The ‘week’ starts when you view your first article, and resets again exactly seven days later. Many items on ttgmedia.com - including the digital edition and competitions, do not count towards the five-articles-per-week limit.

What if I am having problems accessing my account or any of the TTG+ member benefits?

For all technical related issues, including payment discrepancies, please contact our Membership community manager, Jason Winter: jwinter@ttgmedia.com.

 

What if I have suggestions or feedback to share?

We welcome all feedback as we continue to evolve TTG+ to meet the needs of our audience. Please contact Jason Winter directly.

TTG - Travel Trade Gazette
For Smarter, Better, Fairer Travel
TTG Media Limited.
Place of registration: England and Wales.
Company number 08723341.
Registered address: 6th Floor, 2 London Wall Place, London EC2Y 5AU