TTG+ FAQs

TTG+ is TTG Media’s new membership programme, with two different tiers offering a range of different benefits and tools to help TTG’s community of travel professionals in their role.

No! Any users who do not pay to join TTG+ will still be able to read five articles per month on the website, as well as accessing the digital edition and subscribing for a hard-copy print-copy edition. You can also enter competitions, and attend a range of other, non-TTG+ events. Various stories, including anything around our #SaveTravel campaign, will remain free to access for all.

Our exclusive TTG+ member-only events are made available to TTG+ members to watch on-demand within a day of the event taking place. See our TTG+ Events page for details of forthcoming member-only events.

You can join online at www.ttgmedia.com/membership, or contact our Membership community manager Jason Winter on jwinter@ttgmedia.com, or 020 3714 4109.

You can make changes in the account section on your TTG profile, or simply contact Jason Winter on jwinter@ttgmedia.com.

To qualify for the agent package, you must sell holidays supplied by tour operators or that are dynamically packaged themselves, direct to customers. Your purchase will be verified to ensure you qualify for the agent rate.

Yes. Please contact Jason Winter in the first instance so we can create a bespoke membership that works for your business.

TTG magazine, now printing monthly, remains free of charge to travel agents and tour operators in the UK & Ireland. Your magazine subscription is separate to your TTG+ subscription, and can be requested/managed here. If you do not qualify for a free print subscription, you are certainly welcome to receive the digital edition, free of charge.

You can pay by credit/debit card, by direct debit or simply request an invoice. Credit/debit card, and direct debit payments will renew automatically for both monthly and annual subscriptions. You can currently pay for membership in GBP (British Pounds Sterling) and in euros.

TTG does not collect or store any card details. Payments are managed by Stripe, a global financial services provider (stripe.com/en-gb/customers).

You can cancel your membership anytime directly via your TTG account or by contacting membership@ttgmedia.com. This cancellation policy applies to both monthly and annual subscriptions.

Your refund will be issued immediately upon request and will take 5 working days to be completed.

It is free to be listed in the Directory; email our Membership community manager Jason Winter on jwinter@ttgmedia.com to be included. However, only paying members of TTG+ will be able to access the Directory.

Non-TTG+ members can read five metred articles every month without paying to join. The ‘month’ starts when you view your first article, and resets again exactly one month later. Many items on ttgmedia.com - including the digital edition and competitions, do not count towards the five-articles-per-month limit.

For all technical related issues, including payment discrepancies, please contact our Membership community manager, Jason Winter: jwinter@ttgmedia.com.

We welcome all feedback as we continue to evolve TTG+ to meet the needs of our audience. Please contact Jason Winter directly.