The two are claiming it as an "industry-first strategic alliance", whereby members of the luxury hotel groups’ programmes will now be able to earn points across each other’s combined 200 hotels in 131 destinations in 27 countries.
Between them, the hotels have six million members and the merged programme will kick off with a Warmer Welcomes campaign in March with the aim of integrating the existing Taj InnerCircle and Shangri-La’s Golden Circle programmes.
Members will get reciprocal benefits such as tier-matching, earning ability whichever group they stay with and the option to redeem awards between programmes.
Leading luxury hoteliers tie-up loyalty programmes
April Hutchinson
30 November 2016
Taj Hotels, Resorts and Palaces and Shangri-La Hotels are to merge their loyalty programmes as of March next year.
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