Karim Ghazzaoui, the owner of Global Flights in London, said the problems arose after his agency booked 18 tickets for a group travelling in February last year.
However, the Air India flights, which were booked via Worldspan, were ticketed using the Aeroflot plate after he claimed the GDS gave the wrong guide issuance to the agency to do so.
And now, nearly a year after the trip, the agency has received a total bill of £56,178 from Air India for the 18 tickets that Ghazzaoui believed had cost £508 each. He has been given until March 17 to pay.
Agency may close over £56k ‘ticketing error’
TTG Staff
18 February 2015
A travel agent is facing closure after receiving an agency debit memo (ADM) invoice for more than £56,000 following a ticketing error.
The flight, AI171, was being operated by a Boeing 787-8 aircraft
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