Clare McVey, head of travel at Cambridgeshire-based Aspire Travel, was contacted late last month by a woman enquiring after a four-night holiday at a Majorcan resort. McVey told TTG the customer was very specific, asking her to book the £2,200 stay in early April for one adult, one child and one infant.
Recalling the enquiry, McVey said she had several misgivings, most notably the imminent departure date. She was also suspicious of how the customer happened upon Aspire, which is in Cottenham, when she claimed to have been searching for travel agencies local to her.