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Be inclusive and cater for ‘shades of grey’

Marketing
Sophie Griffiths
8 December 2017

Operators and agents were urged to ensure that their website and brochure imagery is inclusive, featuring both older people as well as younger holidaymakers.

Kevin Lavery

Kevin Lavery, vice-chairman of the Mature Marketing Association, also advised delegates to ensure that their website was “friendly to the over-50s market”, with regards to colours and typeface used. “Some people can feel alienated. Older people don’t want to be specifically catered to in advertising,” he said. “They just want to be included.”


Lavery also warned companies against using single-person imagery in their over-50s advertising, as “in some cases it can remind people of loss or bereavement”.


Instead, when recommending breaks for solo travellers, Lavery advised delegates to use images featuring groups of people.