Alexis Sitaropoulos, vice-president of marketing at Contiki Holidays – which is aimed at 18-35-year olds – advised that as travel is an “intangible product” that cannot generally be sampled before being purchased, it was “vital” for brands to capture consumers’ imaginations and “get them engaged from their very first steps [with the company]”.
Brand and marketing key to reach millennials
Tom Parry
29 June 2017
Having an authentic brand ethos and offering relevant and engaging marketing are key requirements for attracting millennial travellers, delegates at Abta’s The Millennial Market in Travel conference heard.
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