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EasyJet pledges to rebook cancelled passengers ‘within 24 hours’

Air
James Chapple
20 June 2022

EasyJet expects to rebook "the vast majority" of passengers affected by pre-emptive cancellations onto alternative flights "within 24 hours", boss Johan Lundgren has pledged.

The Bilbao-bound aircraft left Manchester after 2.30pm on Sunday (7 August) but had to divert back following the incident as a precaution

In a trading update on Monday (20 June), the carrier said efforts to "proactively consolidate" its schedule would limit third-quarter (three months to 30 June 2022) capacity to 87% of 2019 levels, and Q4 (three months to 30 September) to 90%. EasyJet had previously planned to operate 97% of 2019 capacity during Q4.


"The aviation industry across Europe is experiencing operational issues with root causes similar to the post-Covid supply chain issues being seen in many other parts of the economy," said easyJet.