Thomas Cook Group reported the huge rise in holiday illness claims – many of them false – over the past year to have impacted its margins, accounting for one third of the business saw a drop in earnings for the UK, alongside bed costs and foreign exchange issues.
Underlying Ebit (earnings before interest and taxes) declined by £34 million compared to last year.
Chief executive Peter Fankhauser said: “We see [there being] a massive drop in claims. All of what we have done to prevent this fraud is going to have an impact.
“We don’t expect that we’re going to have the same this year as we had last year.