But at least it was a relatively short-lived incident and gave travel agents another chance to show why they come up trumps for their clients when these things happen.
The IT meltdown suffered by the UK’s air traffic controller, National Air Traffic Services, (Nats) on Monday (28 August) could not have been worse timed on one of the busiest travel days of the year – with nearly 1,600 flights being cancelled to and from UK airports on that day alone, not to mention all the delayed flights that also affected holidaymakers.
