Iata chief Willie Walsh has hit out at Heathrow airport for blaming airlines for the summer "airport chaos" while failing "miserably" to provide basic service levels.
Heathrow recorded its busiest-ever February last month (Credit: Heathrow airport)
Walsh said capacity caps, such as the 100,000 passenger a day limit enforced by Heathrow last month, risked leaving airlines in a position where they are unable to convert two years of pent-up travel demand.
Former boss of BA parent IAG Walsh said Heathrow’s yet-to-be-published June service level performance data would likely show "the lowest level of service by the airport since records began".
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