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Intrepid chief advises consumers to book with agents

Operators
Rob Gill
22 July 2022

Intrepid Travel chief executive James Thornton has urged consumers to book with travel professionals to avoid the disruption blighting the UK’s aviation sector this summer.

James Thornton spoke out on the importance of science-based targets at the Abta Convention

Speaking to Sky News on National Travel Agent Day on Friday (22 July), Thornton was quizzed on the issues faced by airports and airlines as the summer getaway got under way.

“Travel demand has returned and it’s outpaced the ability of the sector to be able to respond quickly enough,” he said. “That’s especially affected both the airlines and the airports.

“The challenge for the travel industry is millions of jobs were lost globally – the core problem is a people one, or should I say a lack of people.